Privacy Policy

What Type of Information Do We Collect?

We collect personal information that you voluntarily provide to us through contact forms, campaign landing pages, or other communications.

This information may include:

• First name and last name
• Email address
• Phone number
• ZIP code
• Mailing address, when voluntarily provided
• Information about the type of Medicare or insurance assistance you are requesting
• Communication preferences
• Any other information you choose to provide when requesting information or assistance

We do not request Social Security numbers, Medicare identification numbers, payment card information, medical diagnoses, medication names, or other sensitive health information through our campaign landing forms.

We may also collect limited technical information automatically when you visit our website or landing pages. This may include information such as:

• Pages viewed
• Time spent on pages
• Clicks and navigation behavior
• Browser type
• Device type
• General geographic or technical information derived from your device or browser

This information is generally collected through standard website analytics and similar technologies and is used to understand visitor behavior and improve website performance.

We do not intentionally collect precise location data through our landing forms.

How Do We Collect Information?

We collect information when you voluntarily submit a form, request information, contact us, or otherwise communicate with us.

We may also use cookies, analytics tools, advertising technologies, and similar technologies provided by third-party service providers. These tools may help us understand how visitors use our website, measure campaign performance, and improve our services and user experience.

Why We Collect Information

We collect and use personal information to:

• Respond to your requests and inquiries
• Contact you regarding a Medicare review or insurance-related request
• Provide personalized assistance related to health insurance and Medicare options
• Communicate with you about our services
• Deliver customer service and technical support
• Process requests submitted through campaign landing pages
• Improve our website, landing pages, advertising, and customer experience
• Maintain records of communications and service requests
• Comply with applicable legal and regulatory requirements

Submitting information through a request form allows Universal Health and Life LLC to contact you regarding the specific request you submitted.

How We Use and Store Information

The information we collect may be used by Universal Health and Life LLC and by service providers that help us operate our business, website, advertising, communications, customer relationship management systems, and lead-delivery processes.

This may include systems used to automatically deliver form submissions to our team so that we can respond promptly to your request.

We may communicate with you by phone, email, or text message when necessary to respond to a request you submitted or to provide information related to the services you requested.

We do not sell your personal information to third parties.

We may disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect our rights, users, or business.

Email and Text Message Communications

If you provide your phone number or email address when requesting information or assistance, we may use that information to respond to your request.

Where separate consent is provided for marketing communications, we may also send promotional, educational, or follow-up messages by email or text message.

Consent to receive marketing communications is optional and is not required as a condition of requesting information or receiving assistance.

You may opt out of marketing text messages at any time by replying “STOP” to a text message.

You may unsubscribe from marketing emails by using the unsubscribe link provided in the message or by contacting us directly.

Message and data rates may apply to text communications.

Cookies, Analytics, and Advertising Technologies

Our website and campaign landing pages may use cookies, analytics technologies, advertising pixels, and similar tools to understand website activity and measure the effectiveness of our advertising.

These technologies may collect information such as:

• Page visits
• Clicks
• Referral sources
• Device and browser information
• General interaction with advertisements or website content

We may use third-party tools such as Google Analytics, Google Ads, Meta technologies, or similar services when these tools are active on our website or landing pages.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or measurement of some website features.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, misuse, or loss.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We also take reasonable steps to limit access to personal information to individuals and service providers who need that information to perform legitimate business functions.

Medicare and Insurance Disclaimer

Universal Health and Life LLC is an independent health insurance agency and broker.

We are not affiliated with, endorsed by, or a part of Medicare, Medicaid, the Centers for Medicare & Medicaid Services (CMS), or any federal or state government agency.

We work with multiple major Medicare plan providers to help seniors and other eligible individuals understand Medicare and available insurance options.

Information provided through this website or campaign landing page is for general informational purposes and does not constitute a guarantee of benefits, eligibility, coverage, savings, or enrollment.

Final plan benefits, premiums, costs, networks, formularies, and availability should be verified using official plan documents and Medicare resources.

Your Privacy Rights

You may contact us to:

• Request access to personal information we have about you
• Request correction or updating of your personal information
• Request deletion of your information, where applicable
• Ask questions about how your information is used
• Opt out of future marketing communications

Requests are subject to applicable legal and regulatory requirements and record-retention obligations.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically for changes.